Terms of Service

TransisTrade ("we", "us") provides infrastructure that routes trading alerts from signal sources to broker accounts. These Terms of Service (the "Terms") govern your access to and use of the TransisTrade websites, APIs, and software agents (collectively, the "Services").

1. Accounts

You must provide accurate information when creating a TransisTrade account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

2. Acceptable use

You agree not to use the Services to violate any law, infringe intellectual property, transmit malicious code, probe our systems without authorisation, or disrupt the Services for other customers.

3. Trading risk

TransisTrade is an execution layer. We do not provide signals, trading advice, or financial advice. Trading involves substantial risk and may result in the loss of your entire investment. You are solely responsible for your trading decisions and the strategies you connect to TransisTrade.

4. Subscriptions and payment

Paid plans are billed in advance on a monthly or annual cadence. Subscriptions renew automatically unless cancelled before the end of the current term. Taxes are billed where required.

5. Cancellation

You can cancel your subscription at any time from within your TransisTrade account. Cancelling stops the next billing cycle; your plan remains active until the end of the current term.

6. Service availability

We strive for high availability and publish uptime metrics on our public status page. However, no service is perfect; we do not guarantee uninterrupted access and are not liable for trading outcomes affected by downtime.

7. Intellectual property

TransisTrade, its logos, documentation, and software remain our property. You retain ownership of the content you submit through the Services, including your strategies, signals, and configurations.

8. Termination

We may suspend or terminate your access if you materially breach these Terms, attempt to harm other users, or engage in fraudulent activity. You may terminate your account at any time.

9. Limitation of liability

To the maximum extent permitted by law, TransisTrade is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenues, or trading capital.

10. Changes to these terms

We may revise these Terms from time to time. Material changes will be communicated in-app or via email at least 30 days before taking effect.

11. Contact

Questions about these Terms? Reach us at contact.