Frequently asked questions
Quick answers about TransisTrade infrastructure, brokers, latency, and testing.
Do I need a VPS or dedicated server?
No. TransisTrade runs the entire execution pipeline in the cloud. You don't host anything — you only configure webhooks and broker connections.
How do I connect MetaTrader 5?
TransisTrade connects to MetaTrader 5 via the TransisTrade Expert Advisor (EA). Download it from Platform setupand pair a terminal from the setup wizard.
How fast is execution?
Median latency from alert to broker acknowledgement is 184 ms. TransisTrade is deployed in US-East, EU-West and AP-South to keep hops short. Full breakdown in Analytics.
Can I connect multiple MT5 terminals?
Yes. Plan limits apply (Starter: 1, Pro: up to 25, Scale: unlimited). Each terminal has its own symbols, lot modes, and symbol mappings. One webhook can route to every online terminal that has the symbol configured.
Does TransisTrade provide signals?
No. TransisTrade is the execution layer. You bring the signals — from TradingView, your own strategies, or third-party providers — and we handle the plumbing to your broker.
Can I test on a demo account?
Yes. Pair a demo or live MT5 account the same way. Signals behave identically; demo accounts never touch real capital.
Is my data encrypted?
Yes. All webhook traffic is served over TLS 1.3. Secrets and broker credentials are encrypted at rest using AWS KMS. Read our Privacy Policy.
What happens if the broker rejects an order?
The rejection is logged with the broker's raw error message, tagged Rejected in Bridge → Logs, and — if you have the signal-error taskenabled — an email is sent to your account address.